A Record of Employment (ROE) is an official document issued by employers in Canada whenever an employee experiences an interruption in earnings, such as leaving a job, being laid off, or going on leave. It is a crucial document used by Service Canada to determine an individual’s eligibility for Employment Insurance (EI) benefits.

The ROE contains important details, including:

• Employee's start and end dates

• Total insurable hours worked

• Total insurable earnings

• Reason for the interruption of earnings (e.g., shortage of work, illness, maternity leave)

Employers are legally required to issue an ROE within five calendar days of the employee’s last day of work or pay, depending on the situation. ROEs can be provided in paper format or submitted electronically (ROE Web) to Service Canada.

Employees must have an ROE to apply for EI benefits, as it provides proof of employment history and earnings. Errors or delays in issuing an ROE can impact the employee’s ability to receive timely EI payments.

In summary, the Record of Employment is a vital document for both employers and employees. It ensures proper access to EI benefits and helps maintain accurate employment records in compliance with Canadian labour regulations.